Claim Support
Hassle-Free Claims Assistance
Filing a claim can be stressful. We're here to make it simple and straightforward for you. You're not alone in this process.
How It Works
Our 3-Step Claim Process
We've simplified the claim journey to ensure you get the support you need, when you need it most.
1. Immediate Intimation
The first step is to inform us. Call us as soon as possible after the event. Quick notification helps in a smoother process.
2. Document Guidance
Each claim requires specific documents. We will provide you with a clear checklist and guide you in collecting everything needed.
3. Submission & Follow-up
We take over the process of submitting the claim to the insurer and actively follow up, keeping you informed at every stage.
Be Prepared
Document Checklist
A general list of required documents. We'll provide a specific list based on your situation.
For cashless and reimbursement claims:
- Claim form, duly signed.
- Copy of Health Card / Policy document.
- Patient's and insured's ID proof (Aadhaar/PAN).
- Discharge summary from the hospital.
- All original hospital bills and payment receipts.
- Original pharmacy bills with prescriptions.
- Investigation reports (like X-rays, blood reports).
For accident or theft claims:
- Claim form, duly signed.
- Copy of vehicle Registration Certificate (RC).
- Copy of Driving License of the person driving at the time of accident.
- Copy of Policy document.
- FIR from the police (in case of major accident, theft, or third-party injury/damage).
- Repair estimates from the garage.
For death claims:
- Claim form, duly filled by the nominee.
- Original policy documents.
- Original or attested copy of the Death Certificate.
- Nominee's ID proof and address proof.
- Nominee's bank account details (cancelled cheque or passbook copy).
- Medical records if the death was due to illness.
- FIR or Post Mortem Report if death was due to an accident.
Depending on the type of claim (medical, baggage loss, etc.):
- Claim form, duly signed.
- Copy of policy document and passport with visa stamps.
- For medical claims: Doctor's report, bills, and prescriptions.
- For baggage loss/delay: Property Irregularity Report from the airline.
- For trip cancellation: Proof of reason for cancellation (e.g., medical certificate).
